Who is TrustPower?
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Starting business in 1925, TrustPower has grown to be New Zealand's fourth largest electricity retailer, and fifth largest electricity generator.
TrustPower owns and operates 34 power stations and produces electricity exclusively from renewable sources and TrustPower's power stations produce enough electricity for around 220,000 Kiwi households!
With assets of over $2 Billion, TrustPower is majority New Zealand owned and is listed on the New Zealand stock exchange.
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Where is TrustPower?
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TrustPower's head office is in Tauranga, with regional offices in Auckland, Wellington and Christchurch. TrustPower supplies power to homes and businesses throughout the North and South Islands.
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Who Owns TrustPower?
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TrustPower is majority New Zealand owned with the majority of this ownership held by public investment groups, individuals and charitable trusts. See graph below for details.
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Current Shareholding |
- Infratil Limited
- Tauranga Energy Consumer Trust
- Others
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Clean Renewable Energy
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TrustPower produces its energy exclusively from renewable water and wind sources.
Click here to view our Generation pages.
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Experience Our Service
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Our customers tell us the main thing they want is for us to get the basics right.
That means answering the phone promptly, solving their problems without a fuss,
accurate on time bills, and a reliable power supply. So that's what we concentrate
on, and we promise to do our best to deliver those things to you. |
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Special Services and Benefits for TrustPower Customers
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TrustPower Kinect gives TrustPower customers discounts on their telephone and internet
service. As a TrustPower, you already qualify for a 10% discount off Kinect toll,
cap call and internet data prices.
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TrustPower customers who pay their power accounts in full by the due date get a
15%* discount off their power charges.
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Payments by credit card attract a 13.5% prompt payment
discount. |
Note: Customers receiving special offers may not get a 15% Prompt Payment Discount |
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As a Friend you'll always pay less than our standard price. All you have to do to
qualify is pay your bills on time. |
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TrustPower Friends whose properties use more than 3000 units of electricity can
join Friends
Extra, which gives you an extra discount off your power bill.
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Choose Your Own Bill Due Date
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As a TrustPower customer you can choose the date your power bill is due to be paid each month. This means you can line up your pay day to make budgeting easier.
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Faults
Update Service
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If the power goes off at your place - just call us on 0800 87 87 87. Our faults
team are available 24 hours a day, seven days a week.
Our Faults Update Service is available anytime there is a power cut at your place.
We'll phone or text you with a situation update every 30 minutes until the power
is back on. |
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